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CONSTRUCTION • DEMOLITION • FORESTRY • RECYCLING

Serving the Western U.S. since 1953

COVID-19 Operations Update

Date:

To:

From:

Re:

March 24, 2020

Our Customers

Robert Cycon, Vice-President, General Manager, Bejac Corporation

Operations Update

We want to update you on the changes we've made in our operations in order to continue to provide parts, service, and equipment while restrictions are being implemented in a growing number of communities to limit the spread of the coronavirus.

Our Locations Have Limited Access
But we are ready to serve you safely

We have closed public access to all of our locations, but our staff is available via phone or email to provide parts, service, rentals, and sales support. Detailed options for each are provided below.

Parts Orders
By phone, email and live online chat

Our parts staff is standing by. You can reach us by phone at 877-542-3522 or email us at parts@bejac.com for all of your parts needs.

You can also reach us via live chat by visiting our website https://www.bejac.com and clicking the live chat button on the bottom right of the page.

Parts Deliveries
When you order by phone or email we'll confirm pickup or delivery time.

Pick up your parts outside the nearest location at the designated time; or

Pick up your parts in a designated drop box after the designated time; or

We'll ship the parts to you via FedEx and UPS.

Parts Returns
When you need to return parts, you can drop them off at the nearest location or ship them back to us. If you are dropping off parts, please call us to give details, so we can be ready to process your return quickly.

Service Requests
Our technicians are available to complete repairs and maintenance on your equipment, both in our shops and in the field.

Call us at 800-772-3522 or email our service department at service@bejac.com. We will schedule service and provide updates on any work in progress.

Equipment Arrangements
Once we have scheduled service, we will call you to arrange the safest way of completing the service and avoiding unnecessary contact.

Wiping Down Equipment
We are taking additional precautions and wiping down areas where there is often contact, like controls, door handles, and steering wheels, both before and after servicing your equipment.

Rental Requests
Our rental staff is ready to provide the equipment you need to complete your jobs.

Call us at 800-772-3522 or email our rental department at rentals@bejac.com. We will provide equipment availability.

Equipment Arrangements
Once we have scheduled the equipment rental, we will call you to arrange the safest way of accessing the equipment to avoid unnecessary contact.

Wiping Down Equipment
We are taking additional precautions and wiping down areas where there is often contact, like controls, door handles, and steering wheels, before delivering your equipment and after the equipment is returned to us.

Sales Inquiries
Our sales representatives are ready to help you find the best equipment for your jobs.

Call us at 800-772-3522 or email our sales department at sales@bejac.com. We will provide equipment recommendations and details on delivery time for both new and used options.

If you have any questions or concerns, please call or email us. We will continue to communicate any changes in our operations and do everything possible to help you keep your equipment operating at its best.

Thank you for helping us to minimize the possibility of spreading this virus. We will do whatever we can to help you with your business. Stay safe and productive!

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